• NAPA
  • 716-695-1567

  • 559 Ward Road
    North Tonawanda, NY 14120

FacebookGoogle+Yelp - Transparent

PRIVACY POLICY

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 12:00PM
  • Sun Closed

PRIVACY POLICY

This privacy policy sets out how John's Motor & Transmission uses and protects any information that you give John's Motor & Transmission when you use this website. John's Motor & Transmission is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. John's Motor & Transmission may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/18/2013. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  • HAVE QUESTIONS?

    Call 716-695-1567

What People Say About Us


  • -Ernie L.

    This shop is wonderful, extremely honest. Pricing is beyond fair, I am yet to have a poor experience. Staff friendly, never try to rush you out, always explain in detail what the car needs. I send my son there without any worries. If your not using Johns you may want to consider it.


  • -Marcus M.

    Outstanding Service, honest & Professional mechanics, highly recommended...


  • -George B.

    John's is the best auto shop around. His techs are very knowledgable. Better than going to a dealership and way less expensive. Wonderful attitude and friendly service.


  • -Eric T.

    Have been going here for years. Knowledgeable and trustworthy.


  • -Terrence V.

    Gr8 peeps! Trustworthy & take VERY good care of my mother 60+!!!


  • -James M.

    Great service! Take all my vehicles here!


  • -Kelly L.

    Donna is efficient, and friendly, listens to your concerns, and properly communicates them to the shop. Mark is patient and thorough. The pricing is fair and I fully trust that they are always doing the right thing by me. I do recommend John's frequently, and will continue to use them for all of my automotive service needs.


  • -Christian B.

    If I could give these guys six stars I would. I work in the service industry and I've been through it all with other shops, dealers, etc. I normally do most of my own repairs but when I get too busy, these guys are the only ones I will let touch my vehicles going forward. Honest, fair, and fast. I thought service like this was all but lost. I happily recommend them to everyone I know.


  • -Donna D.

    Best shop I have ever taken my vehicles to. Honest, trustworthy, reasonably priced - they NEVER try to fix something that is not broken....they fit you in whenever you need it. I LOVE THIS SHOP!


  • -Ernie L.

    This shop is wonderful, extremely honest. Pricing is beyond fair, I am yet to have a poor experience. Staff friendly, never try to rush you out, always explain in detail what the car needs. I send my son there without any worries. If your not using Johns you may want to consider it.

Call us for service: 716-695-1567

ASE (Automotive Service Excellence)
NAPA
ATSG
  • Car Care Aware